FAQ
Care instructions
How to take care of your Jade Jewelry
- Clean the jade.
- Dip a soft cloth into the soapy water and gently wipe your jade until it is clean.
- Do not scrub at it, as scrubbing can scratch the surface.
- Also, take care to avoid immersing it in the soapy water.
- Dip the cloth in clean water and remove any suds from the jewelry.
- Avoid things that can damage jade
- Avoid direct sunlight & heat source
- Avoid collision, drop while wear jade jewelry
- Never use chemical cleaners on jade.
- When not in use. It is best to put in a jewelry bag or jewelry box
- Never put your jade jewelry into a tumbler or cleaning machine, which can scratch or crack the jade.
- Do not use an ultrasonic cleaner or a steam cleaner.
- The extreme heat can damage jade.
Delivery/Non-Delivery of Package
Item(s) marked as Delivered by USPS, Fedex, UPS are out of my control and no longer my responsibility.
However, we will help you to locate and figure out what went wrong with your package, please contact me as soon as possible.